Privacy Policy

Effective Date: June 01, 2025
Brand: ReelRiwaaz – The Digital Celebration Hub
Website: www.reelriwaaz.com
Email: support@reelriwaaz.com

1. Privacy Policy

At ReelRiwaaz, we respect your privacy. We are committed to safeguarding your data while offering you a delightful digital experience. This Privacy Policy explains how we collect, use, and protect your information.

✅ Information We Collect:

  • Name, Email, Phone Number (only when you place an order or contact us)
  • Payment data (processed securely via Razorpay/PayPal – we do not store card info)
  • Analytics (Google Analytics, Facebook Pixel – for site improvement)

✅ How We Use Your Information:

  • To deliver your purchased digital product via email/Google Drive/Canva
  • To improve our services & website experience
  • To respond to customer queries
  • To send promotional updates (only if you opt-in)

✅ Data Security:

  • We use SSL encryption and comply with industry-standard privacy protection.
  • Payment data is never stored on our servers.

✅ No Sharing:

We do not share your personal data with third parties, unless legally required.

2. Refund Policy (Digital Products)

Since all products sold on ReelRiwaaz are digital in nature, we follow a No Refund Policy.

  • Once a product link (Google Drive / Canva / PDF) has been delivered, no refunds or cancellations will be processed.
  • Please review product details carefully before purchase.
  • In case of technical issues (e.g., broken link), we’ll offer full support to resolve it.

3. Shipping & Delivery Policy

  • All products are delivered digitally via:
    • Google Drive Link
    • Canva Editable Link
    • PDF/PNG/Video File (depending on the product type)

⏱ Delivery Timeline:

  • Most products are delivered instantly post-payment or within 1-6 hours.
  • If you do not receive the files, kindly email us at support@reelriwaaz.com with your order ID.

4. Disclaimer

  • ReelRiwaaz offers spiritual, cultural, and festival-based digital products like reels, invitations, and pooja kits. While we strive for authenticity, we do not guarantee religious outcomes from using our products.
  • All designs, images, content are copyright protected. Unauthorized use or reselling without permission is prohibited.

📩 Contact Us

For any questions or support:

Scroll to Top